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Refunds and Returns


Due to the handmade nature of our products, we do not accept returns for any reason.

You can always contact us for any return question at support@solpuro.com.

 

Damages and Defects                                                                           

Contact our customer service department at support@solpuro.com immediately, no longer than 5 business days of package and we will work to resolve the matter. Include photos of the damage in your e-mail.

 

Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.